SHIPPING POLICY
At Fluffy Bernedoodles, we prioritize the safety and well-being of our puppies during the shipping process. Our goal is to ensure that your new furry family member arrives at their forever home happy, healthy, and stress-free.
Shipping Options
We offer two convenient shipping methods:
Ground Transport:
- Puppies are transported in climate-controlled vehicles.
- Experienced handlers ensure your puppy’s comfort throughout the journey.
- Available within a 500-mile radius of our location.
Air Cargo or Flight Nanny Service:
- Puppies travel in a temperature-regulated cargo area or with a trained flight nanny in the cabin.
- The flight nanny provides hands-on care and ensures your puppy feels safe and secure.
- We arrange flights to major airports across the United States.
Shipping Process
Health Check:
- Before shipping, every puppy undergoes a thorough veterinary health check to ensure they are fit to travel.
- A health certificate is provided, as required by law.
Comfort and Safety:
- Puppies are placed in a comfortable crate with absorbent bedding and a small toy to make them feel at ease during transit.
- We avoid extreme weather conditions to ensure your puppy’s safety.
Tracking and Updates:
- You will receive updates throughout the shipping process, including confirmation of the puppy’s departure and estimated arrival time.
Shipping Costs
- Shipping fees vary depending on the destination, method of transport, and puppy size. We provide a detailed cost estimate during the purchase process.
- Costs include the transport service, crate, and required health certificate.
Pickup Option
For families who prefer to pick up their new puppy in person, we welcome you to visit us at our location. This allows you to meet us and your puppy directly!
Delivery Times
- Delivery times depend on your location and the shipping method chosen. Most puppies are delivered within 1–3 days after shipping arrangements are finalized.
Customer Responsibilities
- Be available to receive your puppy at the designated time and location.
- Ensure you have the necessary supplies ready, such as food, water, and a comfortable space for your puppy upon arrival.
Contact Us
If you have any questions or concerns about our shipping policy or need assistance with the process, feel free to contact us.
At Fluffy Bernedoodles, we take every measure to ensure your puppy’s journey to their forever home is as smooth as possible. Thank you for trusting us to bring joy into your life!