HEALTH GUARANTEE
At Fluffy Bernedoodles, we are dedicated to raising happy, healthy puppies and providing peace of mind to our customers. Our Health Guarantee ensures that your new furry family member starts life with the best possible care.
1. General Health Guarantee
We guarantee that your puppy is in good health at the time of adoption. Each puppy undergoes a thorough veterinary examination before going home, and you will receive a detailed health record, including:
- Vaccination history
- Deworming schedule
- Any additional treatments or preventative care
2. 72-Hour Initial Health Check
We require that you take your puppy to a licensed veterinarian within 72 hours of receiving them. During this visit, the vet will confirm your puppy’s health status.
- If the veterinarian identifies a serious health concern that was present before adoption, you must notify us immediately with documentation from the vet.
- We will work with you to resolve the issue, which may include covering necessary treatments or offering a replacement puppy.
3. One-Year Genetic Health Guarantee
We guarantee your puppy against any life-threatening genetic or congenital conditions for the first year. This includes conditions affecting:
- Heart
- Hips and elbows
- Eyes
- Other major organ systems
If your puppy is diagnosed with a covered condition within the first year:
- You must provide written documentation from a licensed veterinarian, including test results.
- We may offer reimbursement for veterinary expenses up to the purchase price of the puppy or provide a replacement puppy, depending on the situation.
4. Exclusions
Our Health Guarantee does not cover:
- Minor or treatable conditions (e.g., parasites, ear infections, or colds)
- Injuries or illnesses resulting from accidents, neglect, or improper care
- Conditions caused by environmental factors (e.g., allergies or heatstroke)
- Normal behavioral issues or training challenges
5. Care Requirements
To maintain the Health Guarantee, you must:
- Provide routine veterinary care, including vaccinations, deworming, and annual check-ups.
- Follow the recommended feeding and exercise guidelines.
- Ensure your puppy receives a safe, loving, and healthy environment.
6. Our Commitment
We stand by the quality and health of our puppies and are committed to working with you to resolve any health concerns. Your satisfaction and your puppy’s well-being are our top priorities.
7. Contact Us
If you have any questions about our Health Guarantee or need assistance with your puppy’s health, please contact us at:
- Email: [Insert Email Address]
- Phone: [Insert Phone Number]
Thank you for choosing Fluffy Bernedoodles. We are honored to be a part of your journey and are here to support you and your puppy every step of the way.